HiClass HQ — Ramallah & Al-Bireh · Al-Masyoun
Technical support · 24/7
Global Connections Own routing layer
Coverage & connectivity

Reach, with a routing engine behind it.

Coverage claims are cheap; what matters is who controls the routing when a destination misbehaves. Our prefix set spans destinations across most of the world — and every route in it is selected, monitored and failed over by a platform we operate.

Prefix set
Very large, curated by our routing layer
Quality control
Live monitoring per destination
Failover
Our policy, applied on our switches
Regions

Where the network reaches.

Anchored in Ramallah, routing worldwide. Regional presence below reflects where our destination coverage and partnerships concentrate.

01

Middle East

Home region and operational center — Palestine, the Gulf and the wider region, served with local understanding that remote providers imitate at a distance.

02

Europe

Dense destination coverage across Western and Eastern European markets, with the UK, Germany, France, Spain and Italy among the anchors.

03

Asia-Pacific

Routes into high-volume markets including China, India, Japan, Singapore and Australia, managed for the throughput this region demands.

04

The Americas

North and South American destinations — the United States, Canada, Brazil, Mexico and Argentina among them.

05

Africa

Coverage focused where verification and messaging traffic actually flows, including South Africa, Nigeria, Kenya, Egypt and Ghana.

06

Emerging routes

Destination coverage is a living set: our routing team adds and retires routes based on measured quality, not brochure geography.

What coverage means here

A route is a promise. Ours are monitored.

Behind the map

Every destination in our set is watched by the same live monitoring that covers the rest of the platform: completion behaviour, audio path, signalling anomalies. When a route degrades, our routing layer moves traffic — a decision made on our switches, in our policy, without waiting for an upstream vendor to notice.

That is the practical difference between holding coverage and quoting it: when you ask us about a destination, the answer comes from measurement, and if a route is not good enough for our traffic, it is not offered for yours.

  • Routes selected and retired on measured quality
  • Per-destination visibility in live monitoring
  • Failover policy enforced by our own routing layer
  • Honest answers: coverage we will not stand behind is not sold

Ask about your destinations.

Name the countries and traffic type. We will answer from the routing table and current measurements — including a plain no where a destination does not meet our bar.

Check coverage