Proactive, not reactive
Monitoring and scheduled maintenance catch degradation before it becomes an incident report.
Maintenance & support subscriptions
Your switch shouldn't depend on one person's phone.
Plenty of voice platforms run brilliantly until the engineer who built them moves on. A support plan puts a team behind your system — one that operates Kamailio-based infrastructure of its own and knows what breaks at scale, because it has fixed it there.
What it is · who it's for
Operations as a subscription.
For operators running Kamailio or full voice platforms without a deep in-house operations bench — or with one that deserves backup.
The service
A support plan is a standing arrangement, not a rescue number: we connect your platform to monitoring, keep its software patched on a schedule, review capacity and configuration as your traffic changes, and answer incidents with engineers who work on this class of system daily.
Kamailio is a particular strength — our own signalling layer is built on it. Routing logic, module behaviour, performance under concurrency, upgrade paths: this is territory we maintain for ourselves, which is exactly what you want in the team maintaining yours.
Kamailio depth
Configuration, modules and performance tuning handled by engineers who run Kamailio in production themselves.
What a plan includes
Stated scope, no fine print theatre.
Plans are scoped to your platform in writing. These are the standing components.
Monitoring & alerting
Your platform joins a watched metrics and log pipeline — issues surface to engineers, not to your customers first.
Patching & upgrades
Security patches and version upgrades applied on an agreed schedule, tested before, reversible after.
Incident response
When something breaks, diagnosis starts at the signalling and system level — traces and logs, not guesswork.
Capacity & config reviews
Periodic reviews align the platform with your actual traffic, before growth turns into strain.
Tell us what you're running — honestly.
Version, traffic, past incidents, in-house skills. We'll propose a plan whose scope matches reality, and we'll tell you plainly if something needs rebuilding before it deserves supporting.